Hotels & Hospitality Chains
50,000 beds. One brand standard. One network.
Guest WiFi is part of the room now. Airfy gives chains brand-managed networks across every property, per-room device density that actually works, and zero-touch openings for the next acquisition.
What the operator sees
One console, one bill. Every property, every SSID.
Sales, Guest, Conference, Spa. One config.
Different lanes, different policies, one operator console. Brand-managed SSIDs per property.
The four problems no hotel chain solves alone.
Guest WiFi is now part of the room.
Reviews mention it. Repeat bookings depend on it. A flaky AP in the hallway becomes a 3-star review the same night and a refund the next morning.
One bad review per property per month, multiplied across the chain, costs more than the hardware it replaces.
Per-room density is brutal.
Two phones, a laptop, a smart TV, a smart lock, a thermostat, a minibar sensor. Per room. Multiply by occupancy across a 400-room property and the network is doing more work than the front desk.
Generic enterprise WiFi gear was not designed for one device per square metre at three in the morning.
New property opening = new IT project.
Today every new build or acquired property is a manual deployment: hardware procurement, installer visit, captive portal styling, integrations with the PMS. Weeks per property.
Eight new properties this year, eight separate WiFi rebuilds, eight different teams talking to different vendors.
Brand standard, hundreds of operators.
Each property runs slightly differently. Captive portal pixel offsets. SSID names. Bandwidth caps. Guest analytics fields. The brand-standards document is 80 pages and nobody reads it.
What corporate sees on the dashboard is not what guests see at the kettle.
Built for chains
A network that runs at chain scale.
Brand-managed WiFi across every property
One captive portal template, one SSID schema, one set of policies. Push it to every property in the chain. Per-property overrides where it matters, never silently.
Per-room device density built in
Designed for the modern room: phones, laptops, smart TVs, locks, thermostats, minibars, voice. The agent classifies, segments, and routes traffic so the things that need bandwidth get it.
Zero-touch property opening
Ship the hardware to a new property. The on-site team plugs it in. The cloud configures it. Captive portal, brand colours, PMS integration, all live within an hour. No site visit from corporate IT.
Guest analytics that work
Sessions, return guests, dwell, conversion on captive portal sign-ups. The fields you actually use, exported to your CRM and your marketing stack. Not a separate guest-analytics product.
PMS, POS, and IoT integrated
Property management systems, restaurant POS, room locks, energy management, guest IoT. All on one network with the right segmentation. The agent watches them all.
AI agent on call across the chain
"Property Munich is slow tonight." The agent diagnoses the AP, moves clients to the right band, and tells the night manager what happened. Not a ticket queue, an answer.
What corporate IT sees
Every property, one screen.
Properties listed by status, occupancy, and incidents. Drill into a single hotel and you see its full network. Ask the agent in plain English when something looks off.
Hotels FAQ
Bring the chain on a network worth booking.
Custom contract, per-property SLA, brand-managed everything. Talk to our team about your portfolio.